To assist stakeholders of Oriental Union Chemical Corporation (OUCC) to further understand OUCC’s engagement in CSR, to enhance the communication of OUCC with stakeholders through CSR report, please feedback your comment or opinion of concerned issues by filling out the following questionnaire to improve our comprehension, as of vital reference to the 1st edition of OUCC’s 2014 CSR Report, to be issued in 2015.。
CSR related issues
Strength of concern
Corporate governance & internal audit
composition and operation of the Board, internal audit, shareholder’s equity, and dividend policy, etc.
Sustainable development strategies
key strategies and objectives in operation
Operating financial performance
operating performance overview and financial information in revenue, expenses and profit
plants’ operating procedures in management analysis, examination, transportation and risk control, etc.
Personal data protection
contents of personal data protection, non-disclosure agreement, and policy, etc.
Customer service and grievance
procedures of overall customer service management, complete product profile & application recommended, and customer’s grievance, etc.
New product technology & marketing development
new product investment, innovation and marketing development, etc.
Public information disclosure
release of relevant and major information
Product quality requirement
specifications, certification and inspection of raw material quality
Supply chain management
factors for supplier management under the reliable requirements of quality, delivery, capacity and safety
Environment and safety management
relevant safety facilities and performance on environmental policy, management systems, and energy
relevant purchase management stipulation and evaluation, etc.
Supplier communication platform
the method, frequency and channel of communication with supplier
product specifications, technology and service, etc.
Law and stipulation
requirement, compliance, and disclosure of relevant law and stipulation
Energy saving and carbon emission reduction
relevant management and performance on energy consumption and carbon emission reduction pursuant to law
control of air/noise pollutants, water resource management, and waste management & recycling
occupational safety management system, disabled injuries frequency, and preventive measures, etc.
Labor rights protection
employee rights, working hours guarantee, grievance channel, and sexual-harassment-free working environment, etc.
Employees communication channel
communication mechanism, satisfaction survey and enhancement
Career development and training
staff career development system, education & training courses, performance appraisals, and training effectiveness, etc.
Employees benefits and payroll
all benefits, welfare and payroll system for employees
Employee management and health
principle guideline, management procedures, corporate culture cultivation, and health check, etc.
Community and social welfare involvement
Involvement in charity, community activities, and resources inputs, etc.