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  • Questionnaire of CSR related issues

The OUCC has set the ‘sustainable development’ as its operative goal. We value the suggestions for our stakeholders which provide strength for progress. To fulfill the promises for CSR, OUCC has established the multi communication channels to instantly deal with and respond to the concerned issues of the stakeholders.

Should there be any questions regarding CSR, please do feel free to contact us

Please fill in to feedback per below your opinion or comment, if any. Thanks.

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Or, you may also contact us by telephone at +886-2-2719-3333.

Interested parties Contact person Ext no.
Shareholder/investor Mr. Tsai 230
Employee Ms. Chen 281
Supplier Mr. Hsu 282
Customer/Consumer Mr. Shieh 331
 

Questionnaire of CSR related issues

To assist stakeholders of Oriental Union Chemical Corporation (OUCC) to further understand OUCC’s engagement in CSR, to enhance the communication of OUCC with stakeholders through CSR report, please feedback your comment or opinion of concerned issues by filling out the following questionnaire to improve our comprehension, as of vital reference to the 1st edition of OUCC’s 2014 CSR Report, to be issued in 2015.。

Please indicate which kind of stakeholder you are :

Shareholder/Investor

Supplier/Contractor

Customer/Consumer/ Lessee

Media

Employee

Government/Competent Organization

Neighbor Community/ Other

NPO/Cooperative Partner

 

 

No

CSR related issues

Description

Strength of concern

Very
Concern

Concern

Moderate

Mild

None

1.

Corporate governance & internal audit

composition and operation of the Board, internal audit, shareholder’s equity, and dividend policy, etc.

2.

Sustainable development strategies

key strategies and objectives in operation

3.

Operating financial performance

operating performance overview and financial information in revenue, expenses and profit

4.

Safety management

plants’ operating procedures in management analysis, examination, transportation and risk control, etc.

5.

Personal data protection

contents of personal data protection, non-disclosure agreement, and policy, etc.

6.

Customer service and grievance

procedures of overall customer service management, complete product profile & application recommended, and customer’s grievance, etc.

7.

New product technology & marketing development

new product investment, innovation and marketing development, etc.

8.

Public information disclosure

release of relevant and major information

9.

Product quality requirement

specifications, certification and inspection of raw material quality

10.

Supply chain management

factors for supplier management under the reliable requirements of quality, delivery, capacity and safety

11.

Environment and safety management

relevant safety facilities and performance on environmental policy, management systems, and energy

12.

Purchase strategy

relevant purchase management stipulation and evaluation, etc.

13.

Supplier communication platform

the method, frequency and channel of communication with supplier

14.

Product competitiveness

product specifications, technology and service, etc.

15.

Law and stipulation

requirement, compliance, and disclosure of relevant law and stipulation

16.

Energy saving and carbon emission reduction

relevant management and performance on energy consumption and carbon emission reduction pursuant to law

17.

Anti-pollution

control of air/noise pollutants, water resource management, and waste management & recycling

18.

Occupational safety

occupational safety management system, disabled injuries frequency, and preventive measures, etc.

19.

Labor rights protection

employee rights, working hours guarantee, grievance channel, and sexual-harassment-free working environment, etc.

20.

Employees communication channel

communication mechanism, satisfaction survey and enhancement

21.

Career development and training

staff career development system, education & training courses, performance appraisals, and training effectiveness, etc.

22

Employees benefits and payroll

all benefits, welfare and payroll system for employees

23.

Employee management and health

principle guideline, management procedures, corporate culture cultivation, and health check, etc.

24.

Community and social welfare involvement

Involvement in charity, community activities, and resources inputs, etc.

Please fill in to feedback per below your opinion or comment, if any. Thanks.

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