SINCERE AND DILIGENT PARTNER
SINCERE AND DILIGENT PARTNER
Human-centered OUCC treats its employees as the company's most valuable assets. It is committed to creating a safe and healthy work environment, and integrating ESG (Environmental, Social, and Governance) values into its business operations and corporate culture, and provides compensation and benefits that surpass industry standards, ensuring that employees can work with peace of mind. OUCC pledges to defend the workers’ rights, comply with labor standards and treat each employee fairly.
OUCC also offers proper workplace facilities (both software and hardware) and employee welfare so that the employees can work, learn and grow at the workplace and maintain balance between career and personal life. The goal is to help the workers demonstrate integrity to the job and the stakeholders and provide the customers with the best products and services.
As to our supplier partners, we implement a series of management processes, strengthen our screening mechanisms, and maintain thorough communication with suppliers, encouraging them to strengthen their internal sustainability management practices. Through audits and relevant methods, we ensure compliance with sustainability principles in labor, environmental, and operational integrity, thereby fulfilling OUCC's management responsibilities. Going forward, we will continue to collaborate and communicate with our suppliers, striving to become a company that earns even greater trust from our customers and partners.
2024 Sustainable Performance
Solid Partnerships
- Employee welfare expenditures totaled NT$73.08 million
- Employee average salary was NT$1.07 million
Satisfied Customers
- EO&EG customer satisfaction survey with an average score of 4.9 out of perfect score of 5 and questionnaire recollection rate of 100%
- GAS customer satisfaction survey with an average score of 4.6 out of perfect score of 5 and questionnaire recollection rate of 72%.
- SC customer satisfaction survey with an average score of 4.7 out of perfect score of 5 and questionnaire recollection rate of 96%.
Chemical Supply Chain
- 100% of suppliers followed the OUCC environmental policy
- The total number of 680 suppliers partaking in on-site evaluation audits
- 100% of freight forwarders passed the on-site audit on transportation safety, quality, and hygiene